UPD COVID-19

COVID-19

At UPD, we take the health of our patients and staff very seriously. The New York State Department of Health has given dental offices across the state permission to begin reopening. Our staff has been working diligently to ensure that our offices are prepared and safe for you to be in. We will be following CDC and OSHA guidelines as well as ADA recommendations.

We ask you for your continued cooperation and patience. Our office will be following infection control standards that have been designed to keep both our patients and our staff safe.

Process:

Upon entering the office, a member of our staff will be taking each patient’s temperature to ensure good health. If your temperature is over 99.99 degrees you will not be able to attend your appointment.

Please limit extra companions, in order to reduce the number of people in the reception area.

Information By Location:

Each site has been set up in order to ensure the safety of our patients and staff. Prior to your appointment, please review the video and diagram below for the location you will be having your appointment at. 

East Aurora (Toy Town):

This site is located at 394 Main Street in East Aurora. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

East Aurora Check-In 

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area. 

  

Michigan Avenue (Compass East Building):

This site is located at 425 Michigan Avenue in Downtown Buffalo. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

Michigan Avenue Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear their red zone protective gear in this area (except for masks). Once a patient enters the red area for treatment, they are not allowed to go back into the green area. 

  

E. Robinson Road: 

This site is located at 3950 E. Robinson Road in Amherst. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

E. Robinson Road Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green Zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area. 

  

Abbott Road: 

This site is located at 515 Abbott Road in South Buffalo. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

Abbott Road Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area. 

  

Main Street:

This site is located at 1100 Main Street in Downtown Buffalo. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

Main Street Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area. 

  

Oral surgery 

Please visit our oral surgery page for important information on your child's appointment. You can check in under the 1100 Main Street Check-In tab.

Maple Road:

This site is located at 1100 Main Street in Downtown Buffalo. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

Maple Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area. 

Niagara Falls:

This site is located at 2900 Niagara Falls Boulevard in Amherst, New York. Our staff has been working hard to ensure your safety, and has separated our site into three zones. 

Online Check-In is available for each site upon arrival. Please check in when you arrive for your appointment.

Niagara Falls Check-In

Red Zone: In this area, all staff is required to wear protective gear. Only patients that are being seen for treatment, plus one parent/guardian, are allowed in this area.

Green zone: Patients and staff are allowed in this area as long as social distancing guidelines are met, and masks are worn. Staff are not allowed to wear protective gear in this area (except for masks). Once a patient enters the orange area for treatment, they are not allowed to go back into the green area.